Extremely "disappointed" that Regions closed the Washington Road branch. No longer convenient to drop by the ATM. Now I have to drive to the other side of town, through downtown traffic. Yesterday, after I get to the bank on W. Hill St., there are two drive-through lanes open, but they only have one teller waiting on the two lanes. It's Friday afternoon mind you. While waiting to be serviced I see that the drive-through ATM is closed for repairs. "Great!!!!!". Now Regions only has one ATM machine to service all of their thousands (soon to be hundreds) of customers who need quick cash. The original reason I was there in the first place was to cash my grandson's check (from my account mind you) for some yard work. He endorsed the check and we sent it through the tube. Then the teller wants to know if I have a debit card. I send it through the tube. Then she wants to see his ID. He doesn't have an ID since he's only fourteen years old. "I've got to have some form of ID" she responds. I had enough. I demanded she return the check and left. After approximately forty-seven years of having a checking account with Regions, I'm now looking for a different bank to transfer all of my accounts. My wife will be doing the same.
Regions Bank is a US Bank based in Thomson, Georgia. Regions Bank is located at 300 W Hill St, Thomson, GA 30824, USA.
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